Introduction to the Caseblocks Scripting Environment
Caseblocks provides a powerful JavaScript-based scripting environment that allows you to extend, customize, and automate your workflows. Scripts can be triggered in multiple ways, making them a versatile tool for your organization’s needs.
Key Uses and Triggers
- Ad-hoc Tasks: You can execute a script directly from the Caseblocks user interface to quickly test logic or perform one-time actions.
- SLA and Webhooks: Automate your business processes by tying scripts to SLAs or external webhooks, ensuring that specific code runs automatically when certain conditions are met.
- Lifecycle Events: Define a script to run at critical points in the lifecycle of a case—such as preCreate, postCreate, preSave, and postSave. This enables advanced validation, automated notifications, and integration with external services at exactly the right time.
Common Scenarios
- Validation: Validate incoming data or changes made to a case.
- Notifications: Trigger emails, Slack messages, or other alerts when a case reaches a particular status or when new data is submitted.
- API Integrations: Connect with third-party systems to push or pull data based on case events.
- Custom Business Logic: Automate calculations, transformations, or conditional checks to tailor Caseblocks to your unique workflows.
Next Steps
- Creating a Script: Learn how to set up a new script, define your JavaScript code, and make it available for ad-hoc runs or lifecycle triggers.
- Editing a Script: Explore how to modify existing scripts, test them with sample input, and publish them to go live.
By leveraging this scripting environment, you’ll be able to tailor Caseblocks to match your business processes more closely, automate repetitive tasks, and integrate external services—all through flexible, powerful JavaScript code.